Canada Post shaking up services

Justin Crann
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Reduced workforce, end to home deliveries part of shift

Canada Post is making changes in a bid to balance its books, but the shake-up is not likely to hit Moose Jaw — or anywhere else — particularly hard, according to a spokesperson with the corporation.

Lisa Lindsay drops a handful of letters into one of the mailboxes outside Canada Post's post office on Ross Street Thursday. Canada Post has announced it will phase out home deliveries.

The company's plan is to end home deliveries and reduce their workforce in response to declining use of their services.

"We are planning to reduce our workforce by about 6,000 to 8,000 jobs over the next five years, and we're going to do it through attrition. We have an aging workforce, and about 2,000 to 3,000 will retire per year over the next five years," said Anick Losier, a spokeswoman for the company.

"The time is right for us to make these changes, because we do have a large number of employees who are scheduled to go into retirement. The bottom line is that our employees have been worried about the financial state of the company. They know firsthand our volumes are going down significantly, and change is needed," she said. "It's not just about making money. It's about making sure our revenues pay for our operations."

Over the past eight years, Canada Post has been dealing with a decline in letter volumes, Losier said. In the past six years the company had handled one billion fewer letters.

It's not just about making money. It's about making sure our revenues pay for our operations. Anick Losier, Canada Post

That decline in volume has the company headed toward "a pretty large deficit" in 2013, she added.

Losier couldn't say how many jobs would be reduced as people retire from the work force in Moose Jaw, but the company would "continue to be a strong employer."

"Everybody wants to see Canada Post succeed. We've been around for about 200 years, and we've lived through different cycles. What this action plan represents is a new chapter in our history — a new cycle — where we're adapting to an environment and a reality where people are sending fewer letters," said Losier.

"We have about 68,000 employees across the country, and we are going to be a little bit thinner in the future, but I don't know where — exactly — it's going to affect."

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Organizations: Canada Post

Geographic location: Moose Jaw

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