Challenges acknowledged, lean still a work in progress
Production, preparation and process – the 3P model – is instrumental to improving healthcare in Saskatchewan.
© Times-Herald photo by Nathan Liewicki
Jim Allen, executive director of environmental services with the Five Hills Health Region (FHHR), addresses a crowd of FHHR workers at Mosaic Place Monday. The gathering is part of the health region's two-day, Semi-Annual Review.
On Monday, representatives from the Five Hills Health Region (FHHR), as well as other health regions from across the province, gathered at Mosaic Place for the region’s Semi-Annual Review.
The two-day event, which will feature tours through the Moose Jaw Union Hospital Tuesday, will give healthcare staff a look at the ways lean is being implemented in advance of the new regional hospital’s opening in 2015.
Implementing lean healthcare courtesy of 3P does, however, come with its challenges. Some of those challenges were acknowledged Monday.
The biggest challenge noted was that of interpersonal dynamics.
“We all came in with different ideas and expectations about what things should look like at the end of the day,” one healthcare professional told the gathered group.
Admittedly, there was a bit of frustration by FHHR staff when the 3P model was in the early stages of its adoption. Some of that frustration was the result of an inability to provide required services into spaces allocated for them.
It’s still a work in progress as the FHHR continues to learn about and implement lean on the fly.
Despite constantly working to improve healthcare for patients, it was noted on Monday that involving everyone in the processes of lean – from healthcare workers to patients and their families – has been very significant.
Jim Allen, executive director of environmental services with the FHHR, noted that the rising cost of healthcare is not sustainable. One of the ways to make it more sustainable is the continued adoption of lean principles.
“In order to survive, our system will need to find services,” Allen said. “The 3P model is one of those services.”
Although lean principles provide healthcare differently than before, Allen pointed out it will be administered “more effectively than ever before.”
Nathan Liewicki can be reached at 306-691-1256 or follow him on Twitter @liewicks